Shipping policy

Last updated: 11 November 2026

Thank you for shopping with Laodiceia Labs. This policy explains how we ship your order and what to expect after you buy.

Where we ship

We ship to the United Kingdom, Europe and most countries worldwide. If your country is listed at checkout, we can deliver there.

Delivery cost

Standard tracked delivery is free on every order, wherever you are.

Processing and delivery times

Orders are processed within 1 to 3 working days. After dispatch, delivery usually takes 7 to 12 working days. Some remote destinations can take a little longer. Delivery times are estimates, not guarantees, and can be affected by carrier delays, customs checks or holidays.

Tracking

You will receive an email with your tracking number once your order ships. You can follow it on our Track Your Order page.

Customs, duties and import taxes

Orders delivered outside the United Kingdom, including to the European Union, may be charged VAT, customs duties or handling fees by the destination country. Unless checkout says that duties and taxes are included, these charges are paid by the customer on delivery.

Lost or delayed parcels

If your tracking has not updated for 10 working days, or your order has not arrived within 20 working days of dispatch, email us at info@laodiceialabs.fieldscampos.com and we will help.

Wrong address

Please check your address carefully at checkout. If you spot a mistake, email us as soon as possible. Once an order has shipped, we cannot change the address.